We can setup our bounce houses on all kinds of surfaces, including grass (our fav!) turf, concrete, and asphalt. We can not setup on dirt, gravel, or rocks - safety first! Depending on where we setup we will be using either stakes or sandbags to keep the bounce house secure.

To secure the date for your event, we require a 50% non-refundable deposit of the total amount. Your bounce reservation won't be locked in until we receive a deposit. While this deposit is non-refundable, we understand that life happens and sometimes plans change - like weather! But don't sweat it – if you need to cancel your event, we'll apply your deposit towards another date within a year.

During periods of inclement weather, such as heavy rain with a 50% chance or more, high winds exceeding 18 mph, thunderstorms, or snow, we reserve the right to cancel your reservation to ensure the safety of our clients and equipment. In the event that we do need to cancel your event due to bad weather, rest assured that your deposit will be applied towards another date within a year. Our goal is to provide our clients with the best possible experience, which sometimes means making tough decisions for safety reasons.

We love those who serve our communities and country! That's why we offer a 10% discount to active military and first responders, as well as educators and nurses. We understand the sacrifices that these individuals make every day, and we want to give back in our own small way. Simply let us know your status when booking your event, and we'll make sure to apply the discount to your total. It's our way of saying thank you for your service and dedication to our community.

Our setup typically takes around 30 min. depending on your bounce house type.